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Testimonials

Testimonials

 

Customer Testimonials

"Quick response, very reliable and easy to communicate with. Very happy with the service."

Matheus Hamonagan - June, 2018

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Customer Testimonials

"I was very happy with the service I received, particularly with quick and helpful answers to my questions. The email communication was reassuring and my furniture arrived save and sound on time. I would use this company again.

My only downpoint was the movers were less experienced when it came to resembling - when resembling my mirror to the dresser I needed to help them, to ensure this was done correctly."

Nicola Helmink - June, 2018

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Customer Testimonials

"I was really impressed with the Transworld team - from the first email enquiry I made, to calls with the sales/operations people to the service and approach from the team that showed up on the day to pack our effects.

"Highly recommended and we'd definitely use again!"

Lisa Miles-Heal - June, 2018

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Customer Testimonials

"Vicki & the team at Transworld have been incredible. Moving house and moving country had the potential to be a stressful process, however with Vicki's help, the entire transition was seamless and easy, even with a couple of unforeseen timing challenges, they were more than accommodating. Complete peace of mind when moving house - no hesitation in recommending."

Mel Corliss - May, 2018

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Customer Testimonials

"Fantastic support for my move to Christchurch.

Clearly explained the international move paperwork and process.

Staff (office and delivery crew) very friendly.

I recommend them and will be using them again."

Elizabeth Ash - May, 2018

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Customer Testimonials

"We have never written a review of anything before but feel compelled to do so now to say that Transworld were absolutely wonderful with our relocation from Tauranga to Melbourne.

From the initial contact with Aaron whose friendliness and professionalism inspired confidence, to Josh and his team who packed for us, we were blown away by their courtesy, efficiency and their happy demeanor. We have now unpacked and have marvelled at how well and carefully all of our treasures were wrapped. We are very happy to recommend them to anyone seeking a trustworthy international remover.

"Also OSS were equally efficient, punctual and friendly when they delivered our container to us on Monday; their office kept in touch with us regularly and were so helpful. We give them all 100%! Our very grateful thanks to you all for making our move a lot less stressful than we thought it would be.

"Charles & Val Bristow"

    Charles Bistrow - May, 2018

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Customer Testimonials

"Transworld International were fantastic.

They were particularly patient and polite when I rang them over queries. I was very stressed on the day of removal and the guys packing just reassured me and took the job on with all the care and kindness.

I would recommend to anyone who asks. Thank you all of you. You make a wonderful team!!!!!"

Jackie McCurran - May, 2018

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Customer Testimonials

"Aaron and all the team from Tauranga were very professional, friendly and absolutely fantastic. They looked after all of my "stuff" and the paperwork with care and respect. Would highly recommend them to everyone. Cheers guys :)"

Rowena Ralls - May, 2018

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Customer Testimonials

"Wonderfully helpful, friendly service. Made a chaotic day a lot easier to deal with. Thanks Stephen and Po!"

Holly Robinson - May, 2018

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Customer Testimonials

"We got really great experience with Transworld, International move is always stressful!

Sarah from Auckland office is excellent to deal with and assisting us with the quotation, paper works and arranging pickups and all done promptly & Professionally,

The guys who came to pack and upload the things are professionals and done really great and we looking forward to deal with Transworld Aussie team soon."

Rajesh R - May, 2018

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Customer Testimonials

"I recently imported legacy items from my parent's estate which included painting under glass from New Zealand to the USA and everything arrived safely and intact.

This is all as a result of phenomenal packing by Transworld along with shipping by Transworld and then handling of the shipment by Schumacher Cargo Logistics on the USA side.

Thank you Transworld and Schumacher and all employees of both companies for making this all happen without any issues or problems.

Very much appreciated and I highly recommend both companies to others who have the enviable task of shipping items overseas."

Arthur Lewis - April, 2018

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Customer Testimonials

"Our move with Transworld was our 4th international moving experience and was by far our best.

John was a pleasure to deal with, the price was very reasonable and we were not hit with any extra cost along the way as we have become used to.

All our items arrived in perfect condition and without even a tear or dent in the cardboard packing boxes. Would recommend to everyone."

RichardandSophie - April, 2018

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Customer Testimonials

"Wonderful experience of moving my household goods from Middle East to Auckland.

Right from the point of coming over to my place for a quote, to professional packing, the team was very professional, goods came on time, in excellent condition.

The team at Auckland was very helpful and was able to assist me to receive my goods without any hassles.

Excellent service ethics, quality professional work and very competitive in prices when compared to any other moving services, thank you."

Santosh Dixit - March, 2018

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Customer Testimonials

"I am so pleased with the service I received from Transworld.

The staff were diligent, helpful and incredibly hard working throughout. The office staff were thorough and kept us regularly updated.

Our move was particularly challenging due to unusual (and bulky) items with very difficult delivery access, but the team went above and beyond to ensure the delivery went as smoothly as possible.

I would not hesitate to recommend Transworld to anyone looking to relocate."

Nicole Phillips - February, 2018

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Customer Testimonials

"We recently moved from Sydney to Levin and found Transworld conducted the move without a hitch.

They were excellent in regards to their communication and services and the staff were a joy to work with."

Lillian Wells - February, 2018

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Customer Testimonials

"Excellent value. They were less than 1/3 the cost of a quote I received from a US based mover.

I was told in advance that my shipment would be delayed and it was subject to vessel availability. But all of our goods eventually arrived safely with no damage. This included many fragile items such as china and figurines.

All goods were expertly packed to prevent damage. The damage potential was probably greatest during my unpacking! By the appearance of the moving boxes, they were stored carefully and in a controlled atmosphere. We took out full insurance knowing the boxes would be stored for an extended duration but it was not needed.

Everyone I dealt with were professional, courteous and helpful. If time to receive your goods isn't critical, I highly recommend Transworld International. I will definitely use them for my next move."

Rick Scott - January, 2018

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Customer Testimonials

"The Transworld Team in Wellington, NZ led by John moved us to the UK and did an awesome job.

From the initial quote which was extremely competitive to the great service and communication, the overall experience was excellent.

The packing team were very considerate and ensured that I was fully engaged in the process and I was very confident in their abilities to protect our goods effectively. I've moved many times around the globe and this has been the best experience and service by far.

Alastair from New Zealand."

Alastair Floyd - December, 2017

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Customer Testimonials

"Transworld delivered our furniture, belongings, vehicle and motor cycle when we arrived in NZ, and did a marvelous job. They have now packed us for shipping back to Australia.

The staff at Transworld are seriously efficient, helpful, and caring. They know that overseas moves are somewhat stressful and complicated. Everyone we had contact with was outstanding in every way.

We highly recommend Transworld."

John McRoberts - November, 2017

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Customer Testimonials

"Really incredible service, Trevor was always available and patient, very friendly.

The ops team were on time and very efficient, Zach and Jacob were awesome and a delight to deal with."

Sean James - November, 2017

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Customer Testimonials

"They handled the NZ end of a shipment from the UK, and the service was terrific. Prompt, as promised, and well handled. Will use them in the future."

Andre Reiman - November, 2017

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Customer Testimonials

"From the time I decided to move overseas I was told about this company by a friend who was pleased with their results. As soon as I made contact to the time my goods arrived I was more than impressed by the immediate responses I received from any of my queries.

The packer who came was very efficient and nothing at all was broken as everything was well packed. I would have no hesitation in recommending Transworld International Removals and would like to thank all those involved.

Thanks again. South Australia to New Zealand"

Janice Reeves - October, 2017

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Customer Testimonials

"So far the process has gone wonderfully. Efficient execution and friendly interaction.

Looking forward to the completion of the process and being able to continue the good report"

Gordon Stewart - October, 2017

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Customer Testimonials

"Many thanks to the Christchurch team. From the quote (Paul) to the delivery of our seafreight from Asia organised by Tim and three young chaps...we had an easy stress free experience.

We've moved within NZ several times and have had three international moves so can compare agents and their delivery with some expertise! !! It was a job very well done at each stage. Thankyou :)"

Rachael Hansman - October, 2017

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Customer Testimonials

"Dear John,

Thank you very much for your time, clarity and efficiency in organising the packing of our items for Australia. Your packing staff were extremely professional and efficient. We will definitely recommend you and the company.

Best regards

Richard and Ngaire Bennett"

Ngaire Bennett - October, 2017

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Customer Testimonials

"Just a quick email to say thank you very much for such a professional and smooth move. From getting the quote from Theresa (who's email address I cannot find to include her), the guys who wrapped and packed our stuff to you guys getting everything sorted and organizing the delivery on a Saturday, made it all just so much easier and less stressful. Thanks to you and your team."

Rene Ford - September, 2017

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Customer Testimonials

"Excellent service!!! They really know how to sort things through.

Completely recommended! We had a fantastic experirence"

Osvaldo Demo - September, 2017

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Customer Testimonials

"Huge thanks to Transworld staff for making our move back to NZ, such a smooth transaction. There correspondence and assistance throughout the whole process made things so much easier for my partner and I. Could not fault anything, a superb job. Thankyou all so much."

Johnny Tupuhi - September, 2017

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Customer Testimonials

"I would like to thank the delivery crew that delivered our furniture on Thursday the 30 th of August. They were very professional from the beginning to the end.

Special thanks to Eden for the regular updates and keeping me informed at all times. Mark and Evangeline Gunkel"

Mark Gunkel - September, 2017

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Customer Testimonials

"We recently had the pleasure of having the packers from Transworld International pack our furniture and belongings for a return to Australia.

We have made this journey before so was prepared for the normal packing, moving experience. Fortunately my expectations were not realized. These guys did an amazing job. The professional approach to service and delivery have been a positive experience. The packers, not only carried out their tasks with a high skill level, they are proud of the work they do and the company they work for.

Dam, I wish I had found Transworld International for our previous international moves."

Kerry Penman - September, 2017

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Customer Testimonials

"Very happy with the service. All things arrived in perfect condition. Thanks."

Fulaniten Talen Pascualen - August, 2017

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Customer Testimonials

"We were dreading the task of shipping internationally but we needn't have worried. Through a Google search we found Transworld and they made the whole process an absolute breeze at a very reasonable cost. Excellent communication at both ends. Not only would we use them again if needs be but we would/will recommend them to others."

Peter Callen - July, 2017

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Customer Testimonials

"My experience with Transworld was 5 star, great communication, friendly team and easy to deal with.

The delivery guys went above and beyond. I would definaty use these guys again.

Thanks for a hassle free, stress free ship.

Thank you."

Samuel McIlmoyle - July, 2017

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Customer Testimonials

"Just moved to Sydney from northland NZ very good team packing very helpful ' and unpacking here in Australia (chess moving) special thanks to Brenda in the office at Auckland she was very helpfull , treated me more like a friend than a customer nothing was a problem / 10 out 10 for customer care will certainly recommend your company thanks again Allan Peterson ex kalkohe NZ ."

Allan Peterson - July, 2017

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Customer Testimonials

"Excellent service. All happened as explained."

Loudon Keir - June, 2017

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Customer Testimonials

"From my first contact with Transworld l was impressed by theIr speed of response & courtesy as well as by theIr documentation.

Transworld office staff - notably Brenda - were efficient & friendly, & really made me feel a valued customer. Appointments & events happened on time & the Auckland uplift was very well done.

I can happily recommend Transworld & plan to use them again. Huge thanks!"

Sahrah Mai - June, 2017

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Customer Testimonials

"This is one fantastic team! Holly has always been so helpful and reassuring when I have been worried about shipping my belongings. Russel gave me plenty of time to prepare me about pick up and rang the same the day as well to let me know the truck was running late. They turned up on the clock :-) The guys that picked up my boxes were so friendly and helpful. If I was to move again I would contact this team again for sure!! You are the best!"

Annika Svenson - May, 2017

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Customer Testimonials

"The team unpacking our goods from South Africa, were absolutely FANTASTIC. They worked so well together, they were so polite, and really cared about what they were doing. They were super considerate about our things, and very respectful too. Harry who was the team leader on the day stayed behind with one other gent, after the big unload was done, and they did opening up of boxes and putting together of beds etc. GREAT guys. Made us feel even more blessed to eventually be in NZ."

Kammi Borngraber - April, 2017

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Customer Testimonials

"The move was great . The packers were very careful wrapping our items. Nothing broken or damaged or missing. Thanks guys. :)"

Beth Hawksworth-Brookes - March, 2017

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Customer Testimonials

"Excellent move and proactive communication every step of the way. Everything happened on time and and helpful packing and unpacking teams at both ends of the move. I'd recommend Transworld anytime."

Andy Sandison - February, 2017

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Customer Testimonials

"From the first phone call to Transworld to arrange shipment of my daughter's personal items to America, I was helped through the process. I was kept informed at all times and the service was amazing. They sent the most wonderful gentlemen to pack my daughter's effects - a day I wasn't looking forward to - and these gentlemen were so careful, informative about the process and, actually, really entertaining. A painful process for a mother was made so much easier thanks to them.

I received notifications and shipping information when the boxes were put on board a ship and notification again when the ship reached America. Absolutely wonderful service and I highly recommend Transworld to anyone wanting to ship goods.

So, thank you all very much again for all your help and for making the whole process a pain free experience for both my daughter and myself."

Christine Jones - January, 2017

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Customer Testimonials

"Right from the start I was confident we would be making the right choice with Transworld. We did call around a few companies but these guys were patient, friendly and professional while the competition was pushy and didn't listen. So an easy choice that was vindicated by the subsequent service throughout all levels - administration, management, packers and shifters, everyone played to their strengths to make the whole experience more than the sum of its (very good) individual parts.

These guys obviously know their trade very well which relieves the pressure for those of us who don't. It's not cheap to move internationally with anyone but I am happy to pay for good service and that is what we have had on the NZ side of things.

However...

...we have now been living in Australia for 6 weeks and are still waiting to hear exactly when we will see our goods. The company here that Transworld deal with are extremely unprofessional. We have had one point of contact who has described ongoing communication problems on their side of things as a daily hazard and something they are used to. Well, we are not. We have paid a significant amount of money for this service and feel that if we would only "grease the admin wheels" we would see things moving a lot quicker. We might be accustomed to that in East Timor but not in NZ/Australia. There has     been inaction after delay, times of no communication or explanation or apology.

Our goods have been here in Australia for over a month and as far as we know are still sat on the dock in Brisbane.

Sadly, until Transworld use another counterpart company in Australia we will recommend against using their services which is a shame as the NZ side was wonderful."

Chris Whalley - December, 2016

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Customer Testimonials

"Vicki and her team at Transworld were incredibly professional. We had ship all our goods to the other side of the planet while living overseas. This is not an easy task but they made it look easy. They were incredibly patient and always available to help us out. I Strongly recommend Transworld services to anyone that want to see their personal effects shipped overseas."

Tiago Lamy - November, 2016

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Customer Testimonials

"The team that packed and moved my belongings were such a delight. They were careful and thorough with the packing and extremely personable and lovely to talk to. "

Sarah Simpson - October, 2016

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Customer Testimonials

"Excellent service! They respond to each one of my question. Especially Brenda, thanks for making my move a less hassle one. Got my car and goods safely and in good condition. I definitely enjoyed my stay in NZ =)"

Zul Madjdi Yaacob - May, 2016

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Customer Testimonials

"We hadn't made an overseas move before and knew nothing about shipping, and required customs clearances. Vicki and the whole Transworld team made the entire process easy for us. All required information was supplied to us at the start, and Vicki was there with us every step of the way, answering any questions we had over the phone or on email - always with very quick and knowledgeable responses. Vicki even supplied us with packing material and a team to professionally load our container. A real one stop shop solution. Your local agent in Victoria was also fantastic and even managed to get our shipment delivered to us on New Years Eve, so we got to start the New Year with the new house really feeling like home. To top it all off, I got multiple quotes when we first started looking at making a move, and Transworld were the most competitive. The best service at the best price. I wouldn't hesitate to recommend you to anyone who is thinking of making the big move. Thanks so much Vicki and the Transworld team."

Harley Southern - March, 2016

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Customer Testimonials

"Brenda Wilson and the TW team have done a terrific job. Everything went well yesterday. Many thanks. - Steve"

Steve Pulley - January, 2016

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Customer Testimonials

"I had the pleasure of dealing with Vicki and her team in planning my relocation from Auckland to India and cannot speak highly enough of the experience. Vicki was amazing - her knowledge of the industry was clearly evident and she made me feel very reassured as she talked me through every step of the process. The two young men who came to do the packing were well organised and skilled; at no point did I feel I had to watch over what they were doing. The quality of the packing was to a very high standard. I would have no hesitation in recommending Transworld International Removals Auckland and would definitely use them again."

Shoba Nayar - November, 2015

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Customer Testimonials

"Very professional. John and his team communicated everything we needed to in our move from Melbourne to Wellington NZ.

His team of removalists were happy to help in everyway, they were prompt, reliable and even removed the packaging from apartment after it was unloaded.

Will definitely use the team at Transworld Interntional again, and would happily recommend them to others."

Jeremy La Ragy - September, 2015

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