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June 2019 (7)

 

Customer Testimonials

"International Move- USA to New Zealand Despite the fact that I have moved internationally several times, it is a stressful process, there no way around it. Moving abroad comes with many logistics. I can speak from experience that when your things don't arrive on time, or worse, when they arrive late and broken, this elicits unnecessary and preventable disappointment. It is difficult to know how to get the best value for money while ensuring your personal belongings make it in one piece. It is time consuming to look at the numerous moving companies, read their policies, read the reviews and talk to different people from each company. My process was rather last minute as after my work visa was approved I only had a few days to make a decision. The collaborative efforts with at least 5 different aspects of the move beginning in the USA all the way through to the end in New Zealand was both professional and personable. Everything went according to plan (collection, timeframe, price, correspondence along the way, arrival into New Zealand and finally, the delivery). I never had to reach out and wonder where my things were in the process because I was kept updated. Each person who took on the next phase and responsibility of my things was really thorough. When my things arrived in New Zealand I had to fill out further New Zealand required documents. Sadly, I did not complete or submit the required documents correctly. Tim Sinclair from Transworld International Removals gently guided me through the process on what documents were needed, when and how to best get them to him to enable my things to be processed and moved into my possession. Communication was upheld throughout the New Zealand end of the process and, as promised, and my things arrived within the timeframe that had been indicated to me in the USA. I would highly recommend Transworld International Removals for anyone, but in particular, to those moving internationally. I can speak from experience that they were fantastic to work with and I will use them in the future. Thank you so much for your services and delivering my stuff safe and sound! Stephanie Sherwood (USA ex-pat working in New Zealand now living with all of her USA stuff!)"

Stephanie Sherwood - June, 2019 - Moving from the USA to Christchurch

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