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Testimonials

Testimonials

 

Customer Testimonials

"So far the process has gone wonderfully. Efficient execution and friendly interaction.

Looking forward to the completion of the process and being able to continue the good report"

Gordon Stewart - October, 2017

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Customer Testimonials

"Many thanks to the Christchurch team. From the quote (Paul) to the delivery of our seafreight from Asia organised by Tim and three young chaps...we had an easy stress free experience.

We've moved within NZ several times and have had three international moves so can compare agents and their delivery with some expertise! !! It was a job very well done at each stage. Thankyou :)"

Rachael Hansman - October, 2017

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Customer Testimonials

"Dear John,

Thank you very much for your time, clarity and efficiency in organising the packing of our items for Australia. Your packing staff were extremely professional and efficient. We will definitely recommend you and the company.

Best regards

Richard and Ngaire Bennett"

Ngaire Bennett - October, 2017

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Customer Testimonials

"Just a quick email to say thank you very much for such a professional and smooth move. From getting the quote from Theresa (who's email address I cannot find to include her), the guys who wrapped and packed our stuff to you guys getting everything sorted and organizing the delivery on a Saturday, made it all just so much easier and less stressful. Thanks to you and your team."

Rene Ford - September, 2017

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Customer Testimonials

"Excellent service!!! They really know how to sort things through.

Completely recommended! We had a fantastic experirence"

Osvaldo Demo - September, 2017

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Customer Testimonials

"Huge thanks to Transworld staff for making our move back to NZ, such a smooth transaction. There correspondence and assistance throughout the whole process made things so much easier for my partner and I. Could not fault anything, a superb job. Thankyou all so much."

Johnny Tupuhi - September, 2017

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Customer Testimonials

"I would like to thank the delivery crew that delivered our furniture on Thursday the 30 th of August. They were very professional from the beginning to the end.

Special thanks to Eden for the regular updates and keeping me informed at all times. Mark and Evangeline Gunkel"

Mark Gunkel - September, 2017

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Customer Testimonials

"We recently had the pleasure of having the packers from Transworld International pack our furniture and belongings for a return to Australia.

We have made this journey before so was prepared for the normal packing, moving experience. Fortunately my expectations were not realized. These guys did an amazing job. The professional approach to service and delivery have been a positive experience. The packers, not only carried out their tasks with a high skill level, they are proud of the work they do and the company they work for.

Dam, I wish I had found Transworld International for our previous international moves."

Kerry Penman - September, 2017

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Customer Testimonials

"Very happy with the service. All things arrived in perfect condition. Thanks."

Fulaniten Talen Pascualen - August, 2017

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Customer Testimonials

"We were dreading the task of shipping internationally but we needn't have worried. Through a Google search we found Transworld and they made the whole process an absolute breeze at a very reasonable cost. Excellent communication at both ends. Not only would we use them again if needs be but we would/will recommend them to others."

Peter Callen - July, 2017

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Customer Testimonials

"My experience with Transworld was 5 star, great communication, friendly team and easy to deal with.

The delivery guys went above and beyond. I would definaty use these guys again.

Thanks for a hassle free, stress free ship.

Thank you."

Samuel McIlmoyle - July, 2017

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Customer Testimonials

"Just moved to Sydney from northland NZ very good team packing very helpful ' and unpacking here in Australia (chess moving) special thanks to Brenda in the office at Auckland she was very helpfull , treated me more like a friend than a customer nothing was a problem / 10 out 10 for customer care will certainly recommend your company thanks again Allan Peterson ex kalkohe NZ ."

Allan Peterson - July, 2017

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Customer Testimonials

"Excellent service. All happened as explained."

Loudon Keir - June, 2017

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Customer Testimonials

"From my first contact with Transworld l was impressed by theIr speed of response & courtesy as well as by theIr documentation.

Transworld office staff - notably Brenda - were efficient & friendly, & really made me feel a valued customer. Appointments & events happened on time & the Auckland uplift was very well done.

I can happily recommend Transworld & plan to use them again. Huge thanks!"

Sahrah Mai - June, 2017

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Customer Testimonials

"This is one fantastic team! Holly has always been so helpful and reassuring when I have been worried about shipping my belongings. Russel gave me plenty of time to prepare me about pick up and rang the same the day as well to let me know the truck was running late. They turned up on the clock :-) The guys that picked up my boxes were so friendly and helpful. If I was to move again I would contact this team again for sure!! You are the best!"

Annika Svenson - May, 2017

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Customer Testimonials

"The team unpacking our goods from South Africa, were absolutely FANTASTIC. They worked so well together, they were so polite, and really cared about what they were doing. They were super considerate about our things, and very respectful too. Harry who was the team leader on the day stayed behind with one other gent, after the big unload was done, and they did opening up of boxes and putting together of beds etc. GREAT guys. Made us feel even more blessed to eventually be in NZ."

Kammi Borngraber - April, 2017

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Customer Testimonials

"The move was great . The packers were very careful wrapping our items. Nothing broken or damaged or missing. Thanks guys. :)"

Beth Hawksworth-Brookes - March, 2017

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Customer Testimonials

"Excellent move and proactive communication every step of the way. Everything happened on time and and helpful packing and unpacking teams at both ends of the move. I'd recommend Transworld anytime."

Andy Sandison - February, 2017

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Customer Testimonials

"From the first phone call to Transworld to arrange shipment of my daughter's personal items to America, I was helped through the process. I was kept informed at all times and the service was amazing. They sent the most wonderful gentlemen to pack my daughter's effects - a day I wasn't looking forward to - and these gentlemen were so careful, informative about the process and, actually, really entertaining. A painful process for a mother was made so much easier thanks to them.

I received notifications and shipping information when the boxes were put on board a ship and notification again when the ship reached America. Absolutely wonderful service and I highly recommend Transworld to anyone wanting to ship goods.

So, thank you all very much again for all your help and for making the whole process a pain free experience for both my daughter and myself."

Christine Jones - January, 2017

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Customer Testimonials

"Right from the start I was confident we would be making the right choice with Transworld. We did call around a few companies but these guys were patient, friendly and professional while the competition was pushy and didn't listen. So an easy choice that was vindicated by the subsequent service throughout all levels - administration, management, packers and shifters, everyone played to their strengths to make the whole experience more than the sum of its (very good) individual parts.

These guys obviously know their trade very well which relieves the pressure for those of us who don't. It's not cheap to move internationally with anyone but I am happy to pay for good service and that is what we have had on the NZ side of things.

However...

...we have now been living in Australia for 6 weeks and are still waiting to hear exactly when we will see our goods. The company here that Transworld deal with are extremely unprofessional. We have had one point of contact who has described ongoing communication problems on their side of things as a daily hazard and something they are used to. Well, we are not. We have paid a significant amount of money for this service and feel that if we would only "grease the admin wheels" we would see things moving a lot quicker. We might be accustomed to that in East Timor but not in NZ/Australia. There has     been inaction after delay, times of no communication or explanation or apology.

Our goods have been here in Australia for over a month and as far as we know are still sat on the dock in Brisbane.

Sadly, until Transworld use another counterpart company in Australia we will recommend against using their services which is a shame as the NZ side was wonderful."

Chris Whalley - December, 2016

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Customer Testimonials

"Vicki and her team at Transworld were incredibly professional. We had ship all our goods to the other side of the planet while living overseas. This is not an easy task but they made it look easy. They were incredibly patient and always available to help us out. I Strongly recommend Transworld services to anyone that want to see their personal effects shipped overseas."

Tiago Lamy - November, 2016

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Customer Testimonials

"The team that packed and moved my belongings were such a delight. They were careful and thorough with the packing and extremely personable and lovely to talk to. "

Sarah Simpson - October, 2016

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Customer Testimonials

"Excellent service! They respond to each one of my question. Especially Brenda, thanks for making my move a less hassle one. Got my car and goods safely and in good condition. I definitely enjoyed my stay in NZ =)"

Zul Madjdi Yaacob - May, 2016

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Customer Testimonials

"We hadn't made an overseas move before and knew nothing about shipping, and required customs clearances. Vicki and the whole Transworld team made the entire process easy for us. All required information was supplied to us at the start, and Vicki was there with us every step of the way, answering any questions we had over the phone or on email - always with very quick and knowledgeable responses. Vicki even supplied us with packing material and a team to professionally load our container. A real one stop shop solution. Your local agent in Victoria was also fantastic and even managed to get our shipment delivered to us on New Years Eve, so we got to start the New Year with the new house really feeling like home. To top it all off, I got multiple quotes when we first started looking at making a move, and Transworld were the most competitive. The best service at the best price. I wouldn't hesitate to recommend you to anyone who is thinking of making the big move. Thanks so much Vicki and the Transworld team."

Harley Southern - March, 2016

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Customer Testimonials

"Brenda Wilson and the TW team have done a terrific job. Everything went well yesterday. Many thanks. - Steve"

Steve Pulley - January, 2016

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Customer Testimonials

"I had the pleasure of dealing with Vicki and her team in planning my relocation from Auckland to India and cannot speak highly enough of the experience. Vicki was amazing - her knowledge of the industry was clearly evident and she made me feel very reassured as she talked me through every step of the process. The two young men who came to do the packing were well organised and skilled; at no point did I feel I had to watch over what they were doing. The quality of the packing was to a very high standard. I would have no hesitation in recommending Transworld International Removals Auckland and would definitely use them again."

Shoba Nayar - November, 2015

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Customer Testimonials

"Very professional. John and his team communicated everything we needed to in our move from Melbourne to Wellington NZ.

His team of removalists were happy to help in everyway, they were prompt, reliable and even removed the packaging from apartment after it was unloaded.

Will definitely use the team at Transworld Interntional again, and would happily recommend them to others."

Jeremy La Ragy - September, 2015

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Customer Testimonials

"Transworld International Removals were quite simply superb in every way. They turned what would usually be a very stressful experience into a pleasure. Extremely professional, knowledgeable, & polite throughout the entire process. I would rate them as absolutely faultless. We moved our house contents from New Zealand to Thailand, there was not a single email or telephone call that went unanswered (immediately), the goods arrived in perfect condition, extremely well-packed, and without a single loss or breakage. Hats off to everybody!"

Ted Dowdall - May, 2015

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Customer Testimonials

"Transworld were the delivery agents for the Christchurch side of our Melbourne -> Christchurch move. Communication with them was great, they kept me well informed and were excellent at helping us get everything into NZ. Delivery guys were professional and on time."

Brad Beveridge - Feburary, 2015

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Customer Testimonials

"We would like to thank John and the team who took great care of the wrapping up and packing of our belongings into the container. They all were very courteous and polite. Offering suggestions for priority boxes that I had not thought about. It took the stress out of the move and made it an enjoyable couple of days.

As you know we had considered another large removal company, but the efficient service we received from Transworld International and yourself in particular confirmed that we had made the correct choice. Michael & Ann Pepper"

Michael Pepper - December, 2014

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Customer Testimonials

"Moving countries for the first time can be an emotional, hectic and chaotic time. Right from the start when I spoke with Brenda to make enquiries, she was so kind, helpful and re-assuring.

She was always there whenever I had questions..nothing was ever a problem. She was my support from start to finish.The guys that came to pack up my things were incredible! So fast, friendly and managed to manouvere all my belongings up a treacherous pathway...in the rain, with no complaints. A work of art for sure.I had no doubts that my belongings were well looked after.

If I ever move again I would definantly choose Transworld and highly recommend them to anyone thinking to make a big move. Affordable and friendly!!! Thanks."

Renee Reindl - May, 2014

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Customer Testimonials

"I recently used the Mount Maunganui branch of Transworld to move from New Zealand to the UK and can recommend Paul Smith and his team. Everyone was very helpful, the packers in New Zealand were great and the delivery in the UK went very smoothly. All my queries were dealt with promptly, the pricing was competitive and I would recommend Paul's team to anyone else planning an overseas move. "

Julie Ivermee - Feburary, 2014

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globe

Hi Terry

I would just like to say a big thank you to the Transworld Removal men Jason, Josh & Andrew who did such a wonderful job with all our

belongings from Australia. They placed everthing where we wanted to be, and even went the extra mile to find something that we needed.

They were very patient, unpacking & sorting as they went along.

All our belongings they unpacked were in very good condition, handled with care so once again thank you guys you made our move less stressful. Highly recommend these men.

Kind regards

D & RT

Queensland to Opotiki                  Feb 2018

 

globe

Good morning Colleen, 

It been great to deal with Transworld services, from the initial discussions at Kuwait to the final delivery of items in New Zealand.  Have been kept in the loop right through the process and appreciate the good work of the team.  Have already recommended your services to my friends and look forward to working with you again.

Regards

SD

Quwait to Auckland                  Feb 2018

 

globe

Hi Sarah, 

Thanks so much and I really do appreciate how much you have assisted us thus far, especially how quickly you were able to sort everything out in Auckland.  We will continue to be patient and look forward to hearing from you!

JG

Auckland to Sydney                 Feb 2018

 

globe

Great stuff. Thanks for the great service Sarah. 

I've previously used Crown for a number of years and a few overseas moves. The service i've received from you personally has been far superior to the service I received from the people in a similar position to yourself in that competitor. 

The contact confirming the uplift was timely  and the guys were able to turn up on time which was a welcome event. 

Fingers crossed on the rest of the process going as well as the first half. 

Not sure if you have a manager / boss as such but please forward this email onto them if you do. 

Thanks again. 

RS

Auckland to NSW                 Feb 2018

 

globe

Thanks Sarah, I appreciate your help. Your communication has also been excellent which has made this much easier for me.

Regards,

BV

Auckland to Gold Coast                 Feb 2018

 

globe

Hi Sue

We would like to say thank you for the excellent service your Company and yourself have given us with our move to the UK. We will keep you updated regarding our final settling address in the UK.

Again thank you and regards

JB

Auckland to UK                 Feb 2018

 

globe

Sue,

Can you please find the way to acknowledge the work that Levi, Peter and the rest of the crew have done [...]. With the container being late, the team had to work late and having more people helping out to load the container was great. Attitude was superb and I couldn’t have gone through the last week without having such an awesome team.

Enjoyed having them around.

Best

MH

Auckland to Sydney                   18/01/18

globe

Thanks Sue. Your team was excellent and did a really good job. We are very happy with the experience so far. Hope your Singapore team is going to be as good. 

We’ll keep in touch.

Cheers!

NN

Auckland to Singapore                  18/01/18

 

globe

Hi Sandra,

The packing of the items went very smoothly and the 3 guys were very pleasant to deal with.  I have found you and your  company excellent to deal with, and can't thank you enough for your patience and assistance when required.  I will be happy to recommend your services to anyone I know who might be in the position of needing to ship belongings overseas.

Thank you so much.

Best regards.

CA

Auckland to USA                  Jan 2018

 

globe

Hi Trevor

Just wanted to express my gratitude to you for delivering our container before Christmas - my son has been asking for this particular Thomas toy all year, it's not sold in NZ so we couldn't even re-buy one. Receiving it before Christmas was such a huge relief. Your people were friendly and efficient and I wouldn't hesitate to recommend them to others. Thank you and happy New Year.

Kind regards

CH

Australia to Auckland                   22/12/17

globe

Hi Sarah, 

Everything went great and we arrived in Australia yesterday with no dramas.  Thanks for your help with this and to the two movers who did such an excellent job.  [...]  Happy Holidays!

Cheers,

SA

Auckland to Sydney                  20/12/17

 

globe

Hi Brenda,

Just wanted to say the the service so far has been great. The packing guys yesterday were friendly, professional, efficient and with great attention to detail. Please pass on my compliments. [...]

LH

Auckland to Malaysia                  19/12/17

 

globe

I thought the whole service was very professional and stress free.  Everyone we dealt with knew their job and packed and unpacked with ease.  Sue Vos was very efficient also with her quoting and walk around telling us what we could and couldn't take with us.  Would definitely use Transworld again.

JW

Auckland to Western Australia                   7/12/17

 

globe

Hi Sue,

Not had an invoice yet, your team did a cracker job, good guys Judy enjoyed a bit of banter with them

Thanks

GC

Whangarei to Brisbane                   06/12/17

globe

Trevor

Thank you – the goods arrived this morning, as you said they would. The boys that did the job were apparently sensational and very polite, well-mannered and a terrific promotion for your business. You have been an absolute pleasure to deal with thank you so much.

Regards

PC

Brisbane to Russell                                          5/12/17

globe

Hi John

All went well today; Phil and the team did an awesome job. Stuff looked very well packed and protected and they were very considerate of the apartment and our contents.

Job very well done.

AF

Wellington to UK                                              30/11/17

globe

Hi Sue,

Thank you so much for all your help, your service has been awesome! :)

Kind Regards,

AL

Auckland to Western Australia                   23/11/17

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